Privacy Policy
LG Active Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from LG Active (“we”, “us”, or “our”).
When you visit our website, we automatically collect certain information about your device, including details such as your web browser, IP address, time zone, and information about cookies installed on your device. As you browse the site, we also collect information about the pages you view, the products you interact with, and how you arrived at our website. This information helps us better understand how customers use our site and allows us to improve the overall experience.
When you make a purchase or attempt to make a purchase, we collect personal information including your name, billing address, shipping address, payment details, email address, and phone number (if provided). This information is used to process your orders, arrange for shipping, communicate with you, and ensure that transactions are secure and accurate.
We use your personal information to fulfill orders, provide customer support, and communicate with you regarding your purchase. Additionally, we may use this information to screen for potential risk or fraud and, if you have opted in, to provide you with updates, promotions, or marketing communications related to LG Active.
To operate our business effectively, we share your information with trusted third-party service providers. These include Shopify, which powers our online store, payment processors that securely handle transactions, shipping partners that deliver your orders, and analytics providers that help us understand website performance and customer behavior. We only share the information necessary for these services to function properly and do not sell your personal information.
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support marketing efforts. You can control or disable cookies through your browser settings if you prefer.
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the data we hold about you, request corrections, request deletion of your information, or withdraw consent for marketing communications. If you would like to exercise any of these rights, you can contact us using the information below.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including completing transactions and complying with legal obligations, unless you request that we delete your information.
If you are accessing our website from outside Canada, please note that your information may be transferred to and processed in Canada or in other countries where our service providers operate. By using our website, you consent to this transfer of information.
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or regulatory reasons. Any updates will be posted on this page, and continued use of our website constitutes acceptance of those changes.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
info@lgactive.ca